FREQUENTLY ASKED QUESTIONS:
CUSTOM ORDER FAQ:
How much do you charge for a custom piece?:
Prices vary, as no two projects are alike. Please visit the pricing page to learn more about the current rates for each style of piece. If you would like a detailed price quote, contact me. For all available pieces in the gallery, the price you see is the price you pay (shipping added at checkout).
Does your pricing include shipping?:
For all pieces bought through the checkout process on this website, the shipping is added at checkout. For all custom pieces, the quote you receive for your piece will include a shipping estimate in the final price. However, if later on your shipping method changes or you decide you would like to have it shipped faster/a different way, the shipping estimate can change. But for all standard orders, shipping is included in the initial price estimate.
How quickly can you create a piece?:
Again, this varies. An average black & white drawing can be done in days, and all paintings are a minimum of three weeks. For a more accurate time frame on your piece, contact me.
Why do you require a deposit/contract?:
The deposit and signing of the contract ensure many things. First and foremost, they ensure that you are serious about your order and that you will not back out at the last minute. The deposit itself also ensures that I will have all of the necessary supplies before beginning your piece, and it guarantees that your order will be completed. The first customers to put down the deposit will have their work take priority. The contract as well as the deposit are for the security of both you as a buyer, and me as an artist. I don’t want anyone’s time to be wasted.
Is there any situation where the deposit is refundable?:
The 50% deposit is non-refundable. The only time your deposit will be eligible for refund is if I fail to meet the deadline provided (please note: this does not apply if the reason for delay is your late payment.). I do not charge for work that is not completed by the deadline specified if it is due to my own personal scheduling issues. That is the ONLY situation where deposits will be refunded, no exceptions.
Will I see my piece before I am billed?:
Absolutely! I can give you as many progress photos as you’d like. At the very least, you will be sent a proof of your piece once it is complete. When I receive your approval, you will be billed. Keep in mind, however, if you do not approve of the final print and I do not have enough time to make adjustments, I cannot restart your piece. You will not be billed, but I will not create a new piece without enough time. Also, in the event that you are not happy with the finished product, the deposit is still non-refundable, because it will be compensation for the time spent. However, you will not be billed for the remaining price.
What method of payment do you accept?:
My online store accepts most major credit cards, PayPal, and all of the other electronic methods shown at the bottom of this page. That is the easiest, most secure and preferred way to purchase a piece. However, if you prefer to arrange an alternate payment method (for example, if you would prefer to pick up your piece in person in order to not pay for shipping), from first-time buyers I accept cash ONLY, but for repeat customers I am more than happy to accept checks, cash or swipe your credit card via Square. To arrange an in-person pick up or alternate means of purchase, please email me personally.
What is a print and how do I order one?:
I offer two types of prints. A “print” is a high-quality, studio reproduction of my original artwork. I understand that for many reasons (price, size, material, etc.) owning an original art piece is not a good option for you. For these situations and to make it possible for more than one person to enjoy an art piece, I offer reprints of my original pieces. (Custom commissions are generally excluded from this unless approved by the customer.) For most pieces, you can order a reprint “on demand” in my print shop – and in the shop you can have it put on anything from photo paper and greeting cards to shower curtains and coffee mugs. Also, for many of my new releases and high-demand pieces, I will also have “Limited Edition” hand-signed prints made. Those will be available here in my store, and each one will be signed and shipped to you personally.
Will you design a tattoo for me?:
If you would like a tattoo designed, please email me personally. Tattoo designing is a little bit different from a standard drawing. All tattoo “designs” will be commissioned using standard artwork pricing, and you will be required to purchase a signed, original painting or drawing of your piece. Black & white pieces will be charged as black & white drawings, full color pieces will be charged as full color drawings. Again, for this special request, please email me personally because there is no set pricing structure for this type of commission.